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CUSTOMER CARE

Reaching Me

If you need to reach me, please email me using the link on the contact page, alternatively, you can call on 01983 716579, or by mail to;

Sue Lowday
Rock Villa
Bonchurch Village Road
Bonchurch
Isle of Wight
PO38 1RG

GDPR, PRIVACY & SAFETY

Privacy Policy

I only hold personal information (name and contact details) for the purposes of accounting, processing an order or a class booking or if you have asked me to add you to my mailing list. Online payments are processed by Paypal, Create and SumUp who hold your data securely. I will not sell, distribute or lease your personal information to third parties unless I have your permission or are required by law to do so.

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Cookies - Your Internet browser has the in-built facility for storing small files - "cookies" - that hold information which allows a website to recognise your account. My website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired. 

 

Mailing List - Only people who actively consent to join my mailing list will receive email messages from me, unless they are a customer and I am contacting them for the purpose of fulfilling their order or request. Anyone on my mailing list can request to be unsubscribed at any time.

 

You can view my full Privacy Policy.

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